PRIVACY NOTICE

This document describes how and why we collect, store, protect, process and share the data given to us. 

About us

  • Bauernhaus Creative and The Print Lady is the Data Controller. This means it is ultimately responsible for the personal data it holds.

Contact Address:

Unit F Meadow View Business Park

Winchester Road

Lower Upham

Hampshire 

SO32 1HJ

https://www.printlady.co.uk/

The personal data we may collect

  • The contact details of our clients

  • Banking details

  • Dates, names and addresses in order for us to create certain documents (wedding invitations for example).

The reason we may process personal data

  • We collect personal data to allow us to provide some of our design and print services.

Who we may share personal data with

  • Business associates and other professional services

  • Family and associates of the person whose personal data we are processing

  • Suppliers and service providers


The rights of the people whose data we process

  • The people whose personal data we are processing have the following rights that are applicable to our business:

  • To be informed – they have a right to be told that we are processing their data.

  • Access – they have a right to confirmation that we are processing their data, a copy of their personal data and other supplementary information

  • Rectification – they have a right to have inaccurate personal data corrected

  • Erasure – they have a right to have their personal data erased, providing there are no reasons for this right not to apply.

  • Portability – they have a right to obtain and reuse their personal data for their own purposes across different services

  • To object – they have the right to object to the processing of their personal data in certain circumstances

  • If you want exercise any of your rights please contact us at ainslie@printlady.co.uk


How long we keep personal data

  • After it has finished the use for which it was being processed we destroy most personal data after 2 years. Some personal data may however be retained for up to 7 years (current financial year plus 6) in line with the Limitation Act 1980.

How data is stored and processed?

  • Personal data are stored in electronic and hard copy formats. Electronic records are protected by encryption, anti-hacking and anti-virus technologies. Hard copy documents are stored in appropriate containers and in locations to which access is restricted.

Complaints

  • If you’ve already told us we need to do something, but we haven’t responded in a way that you’re satisfied with, you can complain to the Information Commissioner’s Office (the ICO).

  • It’s easiest to do this online via the ICO website (https://ico.org.uk/concerns/handling/ ), but you can also do so in writing to:

The Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF